Privacy Policy
Last updated: 3 July 2026
At Honey Vera, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase products from us.
1. Who We Are
This website is owned and operated by JRAE Group Pty Ltd (ABN 12 698 142 924), trading as Honey Vera.
Contact Email: honeyvera.au@outlook.com
Honey Vera currently operates within Australia.
2. What Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Billing and delivery addresses
Payment information (processed securely through third-party payment providers)
Order history
Customer service enquiries
Information you provide when creating an account or subscribing to our communications
We may also automatically collect certain information when you visit our website, including:
IP address
Device information
Browser type
Website usage data
Cookies and analytics information
3. How We Collect Information
We collect information when you:
Purchase products from our website
Create a customer account
Subscribe to our newsletter
Contact us via email or website forms
Participate in promotions or surveys
Browse our website
We may also collect information through cookies, analytics services and similar technologies.
4. Why We Collect Your Information
We collect personal information so that we can:
Process and fulfil your orders
Deliver products to you
Communicate regarding your purchases
Provide customer support
Improve our products and website
Send marketing communications where you have consented to receive them
Detect fraudulent or unlawful activity
Meet our legal obligations
5. Marketing Communications
If you choose to subscribe to our mailing list, we may send you updates about Honey Vera, new products, special offers and other news.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Understand how visitors use our website
Improve website functionality
Remember customer preferences
Deliver relevant content and advertising
You can control cookies through your browser settings, although disabling cookies may affect certain website features.
We may use third-party analytics providers, including services such as Google Analytics, to understand website performance and visitor behaviour.
7. Payment Information
Payments made through our website are processed securely by third-party payment providers.
Honey Vera does not store or retain your full credit card or payment details.
Please refer to the privacy policies of those payment providers for information about how they handle your data.
8. Disclosure of Personal Information
We may share your information with trusted third parties where necessary to operate our business, including:
Shipping and delivery providers
Payment processors
Website and e-commerce service providers
Marketing and analytics providers
Professional advisers, insurers and legal representatives
Government authorities where required by law
We do not sell, rent or trade your personal information to third parties.
9. Overseas Disclosure
Honey Vera currently sells products within Australia.
Some of our technology providers, payment processors, marketing platforms or website services may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure that your information is handled in accordance with Australian privacy laws.
10. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These measures may include:
Secure website technologies
Password-protected systems
Trusted third-party service providers
Restricted access to personal information
While we strive to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.
11. Accessing and Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information.
To make a request, please contact:
We will respond within a reasonable timeframe and in accordance with our legal obligations.
12. Children's Privacy
Honey Vera products are designed for use by children under adult supervision; however, our website and online services are intended for use by parents, guardians and adults.
We do not knowingly collect personal information directly from children.
If we become aware that personal information has been provided by a child without appropriate parental consent, we will take reasonable steps to delete that information.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies or content of those third parties.
We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any changes will take effect immediately upon publication on this website.
Your continued use of our website constitutes acceptance of any updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
JRAE Group Pty Ltd
ABN 12 698 142 924
Trading as Honey Vera
Victoria, Australia
Email: honeyvera.au@outlook.com